Think, Say, Do

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God holds individuals personally responsible for what they think, say and do. This phrase encapsulates all we have learned about speaking and hearing since starting this series September 8, 2014.

Since this is so, a review is in order.

When we dealt with one of the three levels of change, i.e. the situational level, we saw our actions and reactions were prompted by what we think, say or do.

In addressing the truism, Problems are Solutions in Disguise, we noted our line of thinking was strongly applied. In conclusion, we can dwell (think on) the problem or we can dwell (think on) the solution. The one we dwell on (think on) grows.

The following verse illustrates this lesson:

Two natures beat within my breast.  One is foul; one is blest. One I love; one I hate.  The one I feed (think on) dominates!

Another lesson gained was Words – thought, spoken or carried out (done) Set In Motion That Which Were Spoken.

One of the most critical lessons incorporates the spoken word in this trio of words:  Comparison is spelled K-I-L-L-E-R. Every time we make a comparison we are putting someone or something to death. Emily Dickinson stated this truth clearly in the following verse:

“A word is dead when it is said, some say.  I say it just beings to live that day.”

Scripture speaks strongly against a critical spirit. We captured this thought in the lesson built around the fact blame keeps wounds open only forgiveness heals. Blame, by its nature, incorporates thinking, saying and ultimately doing something as a reactionary response.   

Last time we focused on the idea that what is on the inside of us (put there by what we think, say and/or do) makes the difference as to what we hear since we process the feedback we receive from our five senses of hearing, seeing, feeling, smelling and tasting.

Collectively, all this brings us to today’s truth:  God holds individuals personally responsible for what they think, say and do.

Next time:  The Danger of Rationalization

How to Get Rid of the Junk in Your Trunk

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What is on the inside of you makes the difference as to what you hear.

Illustration:  Everything I am telling you now you are processing through what you already know or believe (what is on the inside of you) about this subject. And there is nothing wrong in doing so. In fact, sometimes it is a good thing. Why?

This is one way we have of testing what people are saying and then deciding whether to trust them or not.

But doing so can also be a deterrent to good communication and the development of good relationships. How?

Holding on to the past can rob us of the present and the future.

If what I am saying reminds you of something someone said or did (junk in your trunk) that you deemed unfavorable you might block my remarks because of the hurt they awakened in the recesses of your mind.

We covered this in the article entitled:  Anger: Wanting Someone Else to Pay.

Communication, verbal and non-verbal, is a two-way street: talking and listening – actions and re-actions.

Regarding the junk in our trunks, we cannot undo what has been done to us; but we can undo what it is doing to us by exercising this thought and putting distance between the past and the present – that was then this is now.

Next time:  Think, Say, Do

Part Two: Blame Keeps Wounds Open

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One of our closing thoughts last time taught us that the mind has a mind of its own. Individuals can choose to remember or choose to block out the memory of things depending on the value or lack of value of that thought.

Often thoughts are buried deeply during difficult episodes in life. They remain inside and fester and grow. Of course, we try to blot them from our memory, but we are unable to do so.

Undesirable incidents and conversations we retain in our memories I label as junk in our trunk.

It is through this stored junk we process our current thoughts and feelings. It is through this process we either act or re-act. Thus we transfer our unresolved anger and resentments to others.

It was noted in the preceding article we store our feelings in seven primary categories:  father, mother, family members, childhood experiences, marriage (ours or marriage in general), school or job, and God.

Some hesitate to list their resentments against God, but be realistic, He already knows what they are, and who do you think will be the first one to forgive you? God. 

How can we break this cycle? We must rid ourselves of the junk in our trunk.

How?      

Through prompting and/or provocation, that is, writing a list of all the incidents you can recall in the seven areas noted above. Of course, keep the list to yourself.

I have yet to see a counselee who did not recall one or more things they had buried so deeply in their sub-conscious they no longer carried the incident in the conscious sphere of their brain. It has been a freeing experience for all who have applied this approach,

The above fact launches my next remark which sets the stage for accomplishing the feat of leading people to free themselves from any hold buried memories have upon them.

Next time:  What is on the inside of you makes the difference in what you hear.

Blame Keeps Wounds Open

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This title, Blame Keeps Wounds Open, is an incomplete statement. The balance of the statement is:  Only Forgiveness Heals.

The last article was concluded with the truism:  The Bowl That Holds the Acid is Eaten by the Acid. This Acid can be un-resolved anger and/or un-resolved resentment. This Acid can also be un-forgiveness. And just as we saw anger is largely misunderstood so is forgiveness.

Blame can be described as continually ripping the scab off of a wound. Of course, the wound will continue to bleed.

Un-forgiveness, someone said, is drinking arsenic and waiting for the un-forgiven person to die.

Have you ever had, or heard, the following conversation?

“I’ll forgive you; but I’ll never forget,” quickly followed by the retort, “Well, if you don’t forget you are not forgiving!”

This premise is not true. We can forgive without forgetting. In fact, I don’t know that it is possible to forget anything although we are often prone not to have instant recall.

I see God as having designed humans this way. We need recall from the following five senses for both direction and protection. 

The brain is fed by our five senses – hearing, seeing, feeling, smelling, and tasting.

In my 30+ years counseling I have found the bedrock of peoples problems are based in one or more of seven areas. For me, as a counselor, to learn what they are in an individuals life, I have counselees write a list of their un-resolve anger issues and resentments.

The seven areas are their, father, mother, family members, childhood experiences, school or job, marriage – theirs or marriage in general, and God.

Through prompting and provocation I have yet to have a case where the counselee(s) did not recall one or more things they had buried so deeply in their sub-conscious they no longer carried the incident in the conscious sphere of their memory.

Why? They were too painful to remember, i.e. to dwell on.

I say the mind has a mind of its own. Individuals  can choose to remember or choose to block out the memory of things depending on the value or lack of value of that thought to that person. 

What is the misunderstanding regarding offering forgiveness?

People wrongly believe if they say, “I forgive you,” they are in essence saying, “You are right and I am wrong.” But this is not so.

To say I forgive you is to acknowledge, I may never be able to forget what you have said or done to me, but I will not bring it up again nor hold it against you any longer.

Next time we will build on this principle.

Anger: Wanting Someone Else to Pay

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Last time we learned, we can change our actions faster than we can change our feelings.

One of the hallmark Scriptures regarding anger is found in Ephesians 4:26-27 which admonishes the reader: 

“Be ye angry, and sin not:  let not the sun go down upon your wrath:  Neither give place to the devil.”

Dr. James Dobson categorizes five levels of anger:

  1. Mild Irritation: An easily corrected annoyance
  2. Indignation: Reaction to something unfair or unreasonable
  3. Wrath: This level never goes unexpressed
  4. Fury: Suggests violence, strikes out against another
  5. Rage: Most intense level, brutal acts committed without conscious thought

All levels of anger are a menace, but of the five levels indignation is the most prevalent. I describe it as a slow burn.

From these descriptions I conclude that anger has an agenda:

Anger wants someone else to pay.

Anger is not satisfied until it has been paid in full – plus interest.

Many a person’s unresolved problems are wrapped up in the garment of indignation. The people who hold on to it and nourish it, however, pay the highest price for letting it run rampant within by not learning to rid them selves of this blight to their being.

The latter phrase of Verse 26 above is not a suggestion; it is a Command. But know this, God does not command that we do anything He will not equip us to accomplish. A competent, Bible-based counselor with specialized training in this area can help identify and break down these walls of anger by pinpointing the source of the unresolved issues.

I heard an expression many years ago that well describes what anger will do to a human body if anger is not dealt with effectively.

The bowl that holds the acid is eaten by the acid.

Recently I read the following quote from Mark Twain who expressed the thought more eloquently than stated above:

Anger is an acid that can do more harm to the vessel in which it is stored than to anything on which it is poured.

Next time:  Blame keeps wounds open

 

Love Is Action Not Feeling

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We can change our actions faster than we can change our feelings.

This is an easy lesson to understand, making it easy to teach, because we have all perhaps been there and done this at some point in our lifetime.

Picture the following scenario:

Two people are feuding, fussing and fighting or yelling, hollering screaming at one another – and the telephone rings. The person closest to the telephone answers calmly, “Hello.”

If you have done this you have proven this point.

First, there is nothing wrong with feelings. God gave us every feeling we are able to experience; but He did not give us feelings with which to think – He gave us a brain. However, God did not intend we exercise feeling-less thinking.

In the strictest sense of the word – love, as we see it, always has an action that can be accompanied with feelings. The prime illustration is the classic verse John 3:16:  For God so loved (feelings) the world (i.e. all the people in it), that He gave (action) His only begotten Son, that whosoever believeth in Him should not perish, but have eternal life.

Biblical Greek, however, does a better job defining the association of feelings and actions, I think, than our modern-day English. In the latter, we express our love toward everything from God, family and county to chocolate.

Five Greek words, in Scripture, encompasses the love/action spectrum:

  1. Epithumia:  A strong desire of any kind – sometimes good sometimes bad. When used in a positive way it is translated desire. When used in a negative way it is translated as covet.
  2. Eros:  The love, more than any other kind, carries with it the idea of romance.
  3. Storge:  Could be described as a comfortable old shoe relationship comprised of natural affection and a sense o belonging as shared by parents and children or brothers and sisters.
  4. Phileo:  This form of love cherishes and has tender affection for the beloved, but always expects a response. It is a love or relationship – comradeship, sharing, communication, friendship.
  5. Agape:  The totally unselfish love that has the capacity to give and keep on giving without expecting in return.  

“Of all the loves, agape is the one you can bring into a relationship immediately, because it is exercised as a choice of your will and has no dependence on feelings. It is a love of action not emotion. It focuses on what you do and say rather than how you feel,” according to Dr. Ed Wheat, M.D. in his book Love Life.

Again, You can change your actions faster than you can change your feelings.

Next time:  Anger:  Wanting Someone Else to Pay

Prescription for Great Communication: Bless, Edify, Share and TOUCH

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In our previous articles we have been expanding on the full breadth of communication through the acronym BEST. We have noted this is a prescription written by Dr. Ed Wheat, M.D. in his book Love Life for Every Married Couple for attaining and maintaining Great Communication:  Bless, Edify, Share and Touch. The principles we have expounded extend to every relationship where communication is involved.

Today we look at the T in BEST:  Touching.

Appropriate touching is as vital in good communication as speaking and listening. In-appropriate touching, in the course of communication, is detrimental to good communication in all levels of relationships.

Dr. Wheat points out, “God created us with hundreds of thousands of microscopic nerve endings in our skin designed to sense and benefit from a touch.”

These same microscopic nerve endings can be stimulated by sounds. An indeterminate sound can cause cold chill bumps and other surface skin reactions. Words of approval and dis-approval can bring about changes to the surface of our skin temperature from hot to cold.

As human infants, it pleased God that we should lay languishing for days, weeks, months and years totally incapable of providing our basic needs in life for survival. Care givers primary sources of communicating love to infants are through speaking to them while touching them.

Our need for a caring touch is normal, healthy and natural. We will never outgrow it. But in-appropriate touching as a part of communication can squelch one’s desire to be touched but not curtail one’s need to be touched.

Touching is a factor often overlooked in seeking a balance in communication. It takes practice to touch someone when they need it the most both physically and verbally.

In a recent session we noted that Lawrence J. Crabb in his book, The Marriage Builder, pointed out that words do one of three things: 

Words can give life.

Words can do nothing.

Words can give death.

To employ these thoughts observe peoples actions and reactions to the words you speak and the tone in which you speak them. How are you personally touching people through communication?

Next Time:  We can change our actions faster than we can change our feelings.

 

Prescription for Great Communication: Bless, Edify, SHARE and Touch

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In our previous articles (here and here), we have been expanding of the full breadth of communication through the acronym BEST. We have noted this is a prescription written by Dr. Ed Wheat, M.D. in his book Love Life for Every Married Couple for attaining and maintaining Great Communication:  Bless, Edify, Share and Touch. The principles we have expounded extend to every relationship where communication is involved.

Today we look at the S in BEST:  Sharing.

“Sharing touches all areas of life – time, activities, interests and concerns, ideas and innermost thoughts, Spiritual walk, relational objectives and goals,” states Dr. Wheat.

Obviously, all these areas involve communication and conversation in order to take on a life-of-its-own – so to speak.

Sharing, through conversation, requires a giving of yourself, listening to feedback, and as you communicate with another your ideas can grow and you can grow as an individual. Hence the latter portion of Ephesians 4:29 shown in italics comes to life:

“Let no corrupt communication proceed out of your mouth, but that which is good to the use of edifying, that it may minister grace unto the hearers.”

It was pointed out in an earlier article concerning Silent and Listen, when we are silent listen carefully to what the other person is saying. They may hold the key, or answer, to a need we are pursuing.

Ed Wheat alludes to the event in The Book of the Acts of the Apostles “…that all the believers were one in heart and soul and, at that time, even had their possessions in common….”

Although this may be beyond where we want to be with others, it is an illustration pertaining to the possibility of achieving oneness at many levels. In fact, Ed Wheat concludes his view of sharing with this statement:

“If this sharing could happen within a group of people, how much more possible it is to develop oneness…between two (sic many) people…” seeking to attain and maintain proper, healthy communication?

Next time:  As we have seen, Sharing is a multiple-purposed facet of conversation. Equally so is the T-element – Touching – in our BEST acronym. 

Prescription for Great Communication: Bless, Edify, Share and Touch

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Last time I introduced Dr. Ed Wheat, M.D., and his best selling book, Love Life for Every Married Couple. I noted many of the prescriptions Dr. Wheat issues are applicable to relationships outside of marriage.

As a physician, he offers the following prescription stated in this acronym:  The BEST prescription for a superb relationship:  Bless, Edify, Share and Touch. Elements of good communication appear in each aspect of his approach. Last time we looked at Blessing through Communication.

Now we look at Edifying others with through conversation.

Dr. Wheat defines edifying biblically:  ”Edifying, a biblical term often used in the New Testament, is the building up of individuals.”

Perhaps you have heard the admonition:  If you can’t say anything nice; don’t say anything at all. This statement finds it roots in Ephesians 4:29, which Billy Graham says is one of the most violated principles in all of Scripture.

“Let no corrupt communication proceed out of your mouth, but that which is good to the use of edifying, that it may minister grace unto the hearers” (Ephesians 4:29 KJV).

Earlier in this series I noted communication is a two-way avenue:  Speaking and Listening. It is profitable to see a dynamic of listening few expound upon – but I do.

Who are the hearers of this corrupt communication? Obviously, the speaker intends the one(s) to whom he/she is speaking as an intended audience. And if the speaker expounds on the matter to others, they too will hear the “corrupt communication.” Here is the irony. 

Every time the speaker gives voice to corrupt communication, the words are not only heard by the audience(s) but are also heard repeatedly by the speaker. Corrupt communication hardens the hearts of both the hearers and speakers.

An adage applicable to this teaching is:  An ounce of prevention is worth a pound of cure.

Bottom line:  If you cannot edify, that is build them up, another with your words do not utter them. Both the hearer and speaker will benefit from the silence.

Next time:  Share

The Mechanics of Silent and Listen

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Last time we stated that just because a person is silent it does not pre-conclude they are listening. Indeed, the silent person may the thinking of their reply or retort. In either case the listener may be missing out on important details being shared. This would be particularly critical in trying to build or re-build a relationship.

My five-foot tall wife learned early on many people may appear to be listening to a short person, but when she felt she wasn’t being heard, understood or taken seriously she would insert this phrase in her dialog:  “…and my pink elephant slipped on his purple roller skates…” and in the same breath complete the statement she was making.

Very rarely did one of these listeners catch, understand or acknowledge the insertion of this phrase.

In some sales techniques-classes trainees are taught to look at the tip of a persons nose when talking to them. Doing so gives the listener a triple illusion:  1. The speaker is concentrating on me. 2. The speaker is being honest with me. 3. The speaker is listening to me when I speak.

All of the above may be so or not so. In all fairness, the speaker may be looking you in the eye and not at the tip of your nose and may be sincere. Monitoring carefully their responses to what you say will prove or dis-prove their sincerity.

In actuality, silent/listen are but a small part of communication. Effective speaking and listening techniques are spelled out well by Ed Wheat, M.D. in his million-plus best selling book Love Life for Every Married Couple.

As a physician he offers the following prescription in the form of this acronym:  BEST prescription for a superb relationship:  Bless, Edify, Share and Touch. Elements of good communication appear in each aspect of his approach.

In brief the following points are excerpted from this acronym:

“Perhaps you have never thought of blessing as a practical element to be introduced in your conversation. The principle of blessing is a biblical one, and the Christian is commanded to practice it.

“To put this in the most practical terms, you have the power to bless your conversation by the words you speak. You can also bless by learning when to be silent and listen – truly listen.

“Three aspects of blessing through communication are found in Scripture:

“You bless by bestowing kind words upon another.

“You bless by sharing words of thankfulness and appreciation.

“You bless by calling God’s favor down in prayer upon others.”

Next time:  The EST of BEST:  Edify, Share and Touch

Communication Is a Two-Way Avenue

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A placard displayed in a frame shop window attracted my attention causing me to pause and mediate upon the two-word inscription. This vital truth attracted me as a teaching tool for our counseling ministry.

As a teaching technique I use impact statements based on a verse, passage or Biblical principle. These impact statements deal with change, and the anatomy of change; problems and the anatomy of problems; things people do to solve problems that do not work and why they do not work; and addressing the three primary elements of all problems:  A breakdown in communication; unresolved anger and unresolved resentments.

To create a visual prompt for teaching this lesson I scattered the following letters on a blank sheet of paper:  I  E  L  N  S  T

On the following page I unscrambled them into this statement: 

Unscrambled they spell Silent and Listen

The first lesson we can derive from this illustration is that often times verbal communication/conversation comes to us being scrambled.

Many times when people speak to us we respond by asking:  “What did you say?” “What do you mean?” “Why did you say that?” “Why did you say that that way?” And the list goes on.

Because of this, I have coined the following expression:  It is funny how two people hear the same thing differently – funny-peculiar not funny ha-ha?

The Number One reason people come to New Hope Counseling Service is, “We have a breakdown in communication.” The Number One stated cause for divorce is incompatibility that stems from a breakdown in many areas including communication.

In a conversation, because one person is silent, it cannot be construed they are listening to what is being said. Even as you read this sentence your mind can be wandering. This is another important factor in the statement:  Communication Is A Two-way Avenue – Silent and Listen.

Allow me a personal illustration.

In a sales training class the instructor said, “If you listen carefully the shopper will tell you how to sell them an automobile.”

(Personal note:  No – all automobile salesmen are not crooks.)

Fearing I had missed something, I blurted out, “Will you say that again?”

He quipped, “You weren’t listening, were you?”

“No,” I replied, “But I paid my money for this class and I want an answer.”

Step by step he carefully laid out, not only how to listen to the words being said by a shopper; but how to properly interpret the words being said. The instructor pointed out that in listening it was important to maintain eye contact with the shopper to fully understand what they were saying/meaning. In this speaking/listening process the shopper will tell you how to sell them an automobile.

I took that class in September 1968. In 1970 I was the Number One Salesman for Chrysler/Plymouth Products, Group C dealerships in Virginia. I was Number Two in the Washington, D. C. District.

Learning to listen paid me Big Bucks in the car business. Listening will pay bigger bucks in personal relationships.

Next time:  We’ll look at the Mechanics of Silent and Listen

Comparison Is Spelled K-I-L-L-E-R

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Glancing back at last week’s article, I repeat:  Emily Dickenson, in one of her poems said, “A word is dead when it is said, some say; I say it just begins to live that day.”

To say comparison is spelled K-I-L-L-E-R is a lesson in stark reality. Comparison is the key element in advertising wherein a competitor’s product is often labeled as Brand X. Brand X always carries a negative connotation.

To compare one person with another sometimes inflicts irreparable damage to the less favorable, and many times it has been known to drive a wedge of separation between both individuals.

Generally, comparison is used by some as a method to encourage people to improve in some way or another not realizing they are demeaning remarks. Parents using this method have set up a scenario of sibling rivalry that can be devastating to all being compared – unfavorably and favorably.

It is funny how two people hear the same thing differently. Funny peculiar not funny ha-ha. Illustration:

Parent: “Why don’t you study hard like your brother and bring your school grades up.”

Child hears:  “I’m dumb. I’m not as smart as your brother.”

Not only is the one child put down the other is unfairly put on a pedestal creating friction between the two of them lasting sometimes for a life-time.

Countless times I’ve heard counselees label themselves as the favorite child or least favored child. What is interesting about the former – the favorite child – they are coming for counseling.

Comparison is spelled K-I-L-L-E-R.

Next time:  Communication Is a Two-way Avenue

Negative Humor and the Sensitivity Level

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Emily Dickenson, in one of her poems said, “A word is dead when it is said, some say; I say it just begins to live that day.”

Lawrence J. Crabbe, in his book The Marriage Builder said, “Words do one of three things:  Words can give life; they can wield death; or they can lay there and do nothing.”

On a personal note, while dating the lady I married she said, “Tom, I like everything about you except your negative humor.” This surprised me, but that criticism was a wake-up call for me more than 30 years ago.

In our Christian dating circles I was known as the life of the party. Many tried to match wits with me – none were able to do so. I would always end by saying “You don’t get up early enough in the morning to get ahead of me.”

That statement became my by-line, but with Pat, now my wife of over 30 years, I didn’t want it to be my downfall.

I would like to say that cured me of using negative humor, but it didn’t It did, however, cause me to temper my remarks. No longer do I engage in negative humor that wields death or says nothing. I now purpose that what I say begins to give life when I say it.

Teaching is one of the best methods I know of for learning. Did you know that words set in motion that which is spoken? An illiterate inmate taught me this lesson when I was serving as a jail chaplain. Here is how it went down.

During a counseling session an inmate said, ”They always told me I’d grow up to be like Uncle Eddie.”

“Tell me about Uncle Eddie,” I said.

 “Well he was no good. He was always in and out of trouble, and in and out of jail. He dropped out of school and hung around on the streets. To get drugs he started robbing people, breaking into houses and even sticking up some small stores to get money for drugs and beer.”

“Tell me about your life,” I asked.

He looked down at the cement floor, shook his head slightly, looked back up at me and said, “Ditto, Uncle Eddie.”

Proverbs 23:7a warns:  “For as he thinketh in his heart, so is he….”

Whoever they were poisoned Uncle Eddie’s nephew’s mind. With their constant negative comments they helped to mold his thinking, shape his opinion of himself and ultimately set his life’s direction – in and out of jail.

Yes, I know the inmate was ultimately responsible for his actions. He was doing the time for doing the crime. However, this does not alter the fact that words set in motion that which is spoken.

Consider the impact of your words as they fall on the ears of those around you. Remember words not only affect the people to whom you speak directly – they can impact all who hear them – even indirectly.

Next time:  Comparison is spelled K-I-L-L-E-R

 

How to Attack the Problem without Attacking the Person

Last time we looked at the first two phases of the following diagram. This time we will walk through the third phase.

In a brief review we saw when a problem presented itself two people often attack each other – which obviously doesn’t resolve the issue. Next they begin to attack the problem the way they see it only to find out that usually doesn’t work either.

I’ve taught this principle for more than 30 years, and found it interesting that the person we are attacking often holds the key to solving the problem. 

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In this diagram P = Problem, H = Husband and W = wife. Although this principle is applicable in many areas of disagreement, it is easiest taught in the context of husband and wife.

Attack the Problem Not the Person

When an issue presents itself it is always the husband’s responsibility to take the initiative to resolve the problem. Always means always. In a non-marital situation the person in a leadership position or the person most capable would take the initiative.

Before following the direction of the arrow both parties must take note of some basic facts regarding any disparity between two or more individuals.

This following thinking is based on a biblical principle found in Romans 3:10:  “As it is written, there is none righteous, no, not one.”

The Greek word righteous carries the connotation equitable, by implication innocent or right. Ironically a person cannot be 100% right or 100% wrong. Repeating:  There is always a certain amount of right and a certain amount of wrong on both sides of every issue.

Before determining what the disagreement is the parties involved must know how God wants it to be settled. Illustration:  If the husband is 75% wrong then he is 25% right. That means the wife is 25% wrong and 75% right. What does God require of each?

God requires the husband to give up 100% of his 75% wrong. God requires the wife to give up 100% of her 25% wrong. To settle any issue it makes no difference as to who is most right and who is most wrong. God requires each to give up 100% of their percentage of wrong.

Following the arrow, it is the husband’s responsibility to unite with his wife and they must civilly discuss the matter(s) using God’s Word as the Mediator.

Earlier in this series we determined that before a problem can be solved it had to be given a name. After naming the problem consult a complete concordance and study what the Bible teaches about the specifics of that subject.

Once the biblical solution is determined apply those principles and resolve the matter.

We will never be without problems yet we need never be without solutions.

Prayerfully ask:  Is this incident worth more than this relationship?

Next time:

Negative Humor and the Sensitivity Level

Attack the Problem and Not the Person

This principle is based on the axiom:  An ounce of prevention is worth a pound of cure. If we can prevent a problem from developing, obviously, we do not have to cure that problem. But how do we do this?

This is a three-step process outlined by the following diagram. This is taught in the context of husband and wife although applicable by any who are on opposing sides of an issue. P = problem; H = husband; W = wife:  

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We will never be without problems, yet we need never be without a plan for resolution. When a problem presents itself many people attack each other as indicated by the top diagram. This phase can/will continue as long as the opposing views remain.

Moving to diagram two we see a change in the direction of the arrows. Now the husband is attacking the problem as he sees it, and the wife is attacking the problem as she sees it. This brings some relief because they are no longer attacking each other. But this is usually short lived.

As he is attacking the problem as he sees it he begins to think the harder I try the behinder I get. As she is attacking the problem as she sees it she begins to think this guy is clueless.

What happens next? They go back to attacking each other. Only now they bring into the problem added frustrations because their individual efforts did not resolve the matter.

The danger:  Each time this cycle is repeated the more intense the actions become – sometimes even becoming physical.

Next time:  How to Attack the Problem Without Attacking the Person

Don’t Try to Make it Make Sense – Right Now

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Many subliminal signals alert us that something is amiss.

Our five senses of human nature, to wit:  hearing, seeing, feeling, smelling and tasting work separately, or in concert, for the purpose of warning us and prompting us to take averting action(s).

Yes, instant action is often appropriate; if the house is on fire call 911. But heed this warning:  Don’t try to make it make sense – right now if a problem is not that obvious. Why?

Unless there is immediate, eminent danger, moving without fully understanding the nature of a perceived problem can lead to a delay in taking appropriate action to combat the real problem – if there is indeed a real problem. We cannot always rely on the age-old saying:  Where there is smoke there must be a fire. 

When teaching this lesson in a counseling session the counselee blurted out, “That is what my Mother says I always do.”

“Your mother said, don’t try to make it make sense right now,” I asked?

“Well, not exactly. She says I always try to make sense out of nonsense.”

Now that is different.

If you sense something doesn’t seem to be right between you and someone else don’t try to make it make sense until getting more information on the matter. Pray about the matter. Investigate. Talk to the person.

Even if you cannot agree on what the matter is you do not have to be dis-agreeable. Civil people can be civil with one another.

Otherwise you run the risk of forming incorrect conclusions that lead to taking wrong actions to correct a perceived problem instead of addressing a real issue.

Next time:  Attack the Problem and Not the Person

Cover Over Problems Effectively

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In this series we are looking at three ways people attempt to solve problems that do not work and why they do not work.

First we pointed out that a person’s objectivity for problem solving is often based on their most recent experience(s). We concluded this is an ineffective tool for problem solving for several reasons. (Review our December 1, 2014 Blog for a complete analyst.)

The second popular approach for problem solving is based on an expression that became popular in the 1970s:  You have got to learn to cope.

In the formative years of our counseling ministry we were open to examining everything that might help people. So I measured the wisdom of this approach against the Wisdom of God’s Word.  

After all, books and schools of thought had developed around this popular thought. But since the idea of objectivity being based on one’s most recent experience as a workable approach to problem solving didn’t work, I had to prove to myself that this approach would deliver a worthwhile, workable solution before teaching it.

As I prayerfully studied the matter I saw a truth that astounded me. I saw the word cope was an acronym for: Cover Over Problems Effectively. God’s Holy Spirit told me, “You can not cover over problems effectively.”

Repeating:  If up until now everything you have done has not worked – do something different – different meaning something better.

Next week, we will look at the third thing people do to solve problems that doesn’t work and why it doesn’t work.

Don’t try to make it make since – right now.

Things People Do To Solve Problems That Do Not Work and Why They Do Not Work

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There are three primary things people do to solve their problems that don’t work.

  1. Objectivity in Problem Solving
  2. Cover Over Problems Effectively
  3. Don’t Try to Make it Make Sense Right Now

Starting this week and for the following two weeks we’ll examine why these approaches do not work. Doing things that have not worked in the past will not work in the future.  

Early in this series it was pointed out that if up until now every thing you have done to solve your problems have not worked – do something different – different meaning something better.

Objectivity in Problem Solving

Objectivity is usually based on our most recent experience(s). But is this the best place to start looking for solutions? Not really.

This thinking is not intended to put down past experiences. I’m speaking to you now with a back-ground of 40 years of counseling experience. Many of us have grown up with the axiom:  Experience is the best teacher. And it can be. However, past experiences do not always lay a foundation for problem solving.

Question:  If my objectivity is based only on my recent experiences and something comes up I have never had to deal with before what do I do?

Problem laden people sometimes turn to family members and/or friends who might have come through similar circumstances. But, again, is this the best place to start looking for solutions? Not really. Why?

Different people handle matters differently. Their problem might not be a carbon copy of your problem. Therefore, their solution might not work for you.

Where then do we go to get the help we need?

At New Hope our objectivity is always and only based on the Word of God.

You are at a good place to start. Review the previous lessons if this is your first visit to our New Hope blog. If you have been with us for a while continue to review these Bible-based problem-solving tools while adding new tools weekly.

Next time:

Cover Over Problems Effectively  (This one will surprise you.)

The Three Levels of a Problem

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The first level of a problem usually begins as a feeling accompanied by a thought. We think something doesn’t seem to be right. We’re not certain what is amiss, but we feel there is something going on.

Following this thoughtful feeling, if we haven’t concluded what may be amiss, we voice our concern to a family member or someone we consider a close relations

This is the first level of a problem designated the presentation level. That is to say we present thoughts, feelings or facts to ourselves and then to others hopefully for confirmation. This is also the first step to naming the problem. Remember we have to identify the problem before we can ascertain a solution.

Regardless of the simplicity or complexity of any problem, we are prone to follow three distinct actions – usually in the following order – we think something, we say something then we do something.

These three steps might be performed correctly or incorrectly depending on what we conclude the problem(s) to be and to whom we attribute them.  This is the performance level of a problem.

The third level has more depth than levels one and two in that it is deeply internal. Some call this the root level of a problem. This is not new terminology, but we see the root level as more complex than others see it and define it. Level three we describe as the preconditioning level.

The preconditioning level speaks to the following issue: What is on the inside of you makes a difference as to what you hear and how you process what you hear. 

Before proceeding, allow me to illustrate this principle:  As you absorb what I am writing you are processing it through what you already know regarding this subject – or think you know about what I am trying to convey. What is already on the inside of you makes a difference in what you hear and determines what you will conclude – rightly or wrongly.

However, by doing so, you run the risk of not understanding me and not fully digesting what I am trying to convey. If this is the case I pray you will allow me to complete this lesson then decide if I am presenting you with a workable point of view you have not considered.

We go again to the fact the Number One reason people come to New Hope is that they have a break down in communication.

The sage retorted, “It is funny how two people hear the same thing differently.” To this the realist added, “Funny peculiar not funny ha-ha.”

It has been said communication is a two-way street – speaking and listening. That sounds like a 50/50 equation. It has also been pointed out God created us with one mouth and two ears. Does that imply anything?

In Matthew 11:15 Jesus said, “He that hath ears to hear, let him hear.”

As James succinctly admonishes readers on this subject he also posts a warning as recorded in James 1:19-20:  “Wherefore, my beloved brethren, let every man be swift to hear, slow to speak, slow to wrath: For the wrath of man worketh not the righteousness of God.”

To profit from these three levels of problems test what is on the inside of you by listening to what others are saying to you and compare both with what God’s Word is saying on the subject.

Next time:

Things People Do to Solve Problems That Do Not Work and Why They Do Not Work

The Problem is ________________.

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My father-in-law during his latter years, he died at age 94, would reply when asked how he felt, “Well, I hurt all over more than any where else,” which usually evoked a chuckle from the inquirer.

But would that answer satisfy his physician?  Would that answer satisfy a counselor?  The obvious answer is, “No.” Before the doctor or counselor can give proper treatment they must have an accurate diagnosis to answer the question:  The problem is __________?

The doctor would not know whether to prescribe medication or treatment for his neck or his knee, his ankle or his elbow. The counselor would not know whether the problem was physical, mental, emotional or Spiritual.

The first step in problem solving is to name the problem. As a counselor, it is not up to me to tell a counselee what their problem is. It is up to me to develop a plan for solving any problem they bring to the counseling session. They must give it a name. This can be achieved by asking three questions and writing the answers in detail:

What is the problem as you see it?

What have you done to resolve it?  

What do you want to do about it?

From this list a starting place for problem solving can be ascertained. Note that after naming the problem one of two things can be done: One can dwell on the problem or one can dwell on the solution. The one dwelt upon will grow.

If dwelling on the problem, by figuratively saying, life is difficult and growing more so daily each day life will truly become more difficult. However, if dwelling on the solution by believing, “I can do all things through Christ which strengthen me (Philippians 4:13 KJV),” this will happen. Learn and recite the following poem between now and the next time we get together:

Two Natures 

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Two natures beat within my breast.  

One is foul; one is blessed.  

One I love; one I hate.  

The one I feed will dominate.

 

Next Time:  Three Levels of a Problems